GenAI
implementation partner for Google Cloud
7
of the 25 largest US retailers leverage our digital engagement services
31
Fortune 100 enterprises co-innovate with us
20+
best-in-class digital engagement solution providers partner with us
$10B+
digital revenue improvements achieved
Digital engagement services
Choosing Grid Dynamics as your digital engagement technology partner means connecting with a forefront innovator in enterprise AI and a recognized Google Cloud generative AI implementation partner. Our approach, refined through extensive co-innovation with leading retailers and Fortune 500 companies, focuses on transformative omnichannel experience strategies. We bring a wealth of knowledge from our partnerships with top-tier digital engagement solution providers, all aimed at enhancing your revenue through modern technology and tailored solutions.
Omnichannel commerce engineering
Embark on a transformative journey through omnichannel commerce engineering, where the principles of composable commerce and MACH architecture converge to revolutionize your digital ecosystem.
Customer analytics & personalization
Leverage machine learning and advanced analytics to seamlessly optimize billions of micro-decisions concerning customer experience, personalization, message targeting, and timing.
AI-driven search & experiences
Experience AI-driven search capabilities that streamline the discovery process and curate personalized experiences, ensuring every interaction is tailored to individual preferences and needs.
User interface and mobile app engineering
Unlock the potential of user interface and mobile app engineering to create seamless, intuitive, and visually captivating user experiences across all platforms. Enhance your digital presence and deliver unique value to your customers through meticulously crafted mobile applications with intuitive user interfaces, seamless functionality, and cross-platform compatibility.
Our digital engagement technology partners
Case studies
Digital engagement starter kits
Get started on your digital engagement journey with our range of reference implementations, designed to streamline implementation and accelerate time-to-market
Our clients
HI-TECH
RETAIL
MANUFACTURING & CPG
FINANCE
Contact us to discuss your project
Send requestVOICES OF SUCCESS: WHAT OUR CLIENTS SAY
Discover why Fortune 1000 enterprises trust us with their business
Grid Dynamics played a critical role in our organization’s first composable initiative,
transitioning our previously monolithic content management to a headless solution via Contentstack. The Grid team provided product and subject matter expertise from discovery to delivery. They helped drive efficiency and quality, consistently understanding and anticipating stakeholder needs and delivering on requirements and documentation. They’ve advocated for ASICS with the platform and easily and naturally integrated with a small internal team and an additional SI partner. Their partnership was not only crucial but also positive, pleasant, and often just fun.
Razer
Razer, a market leader in gaming products, set out to transform their business to enable faster change on the front-end and to build a foundational eCommerce platform that can continue to evolve and grow as their business evolves. We delivered a leading edge digital commerce technology integration to propel Razer’s customer experience and engagement across all channels into the future.
FitFlop
FitFlop, a global footwear brand, had ambitions to become a digital-first pioneer but needed a digital commerce platform that enabled an amazing customer experience, greater agility, scalability and room to innovate and grow. We integrated best-in-class digital commerce technology to help them achieve and exceed their goals.
Grid Dynamics has enabled Clarks to achieve the delivery of 40 commerce sites in what would be considered “record time”.
They mobilized a first class team, worked seamlessly with the Clarks programme and business change teams, and brought with them the experience of previous engagements to lead from the front and deliver to our deadlines. With oversight of the “end architecture”, they managed the cross dependencies and orchestrated the implementation, achieving a connected and unified commerce experience for our customers. With new design, look and feel, Grid Dynamics, despite the extra demands on time and team pressures, really brought their expertise to the forefront of delivery management, to assist Clarks in achieving their end goal.
Grid Dynamics played a critical role in our organization’s first composable initiative,
transitioning our previously monolithic content management to a headless solution via Contentstack. The Grid team provided product and subject matter expertise from discovery to delivery. They helped drive efficiency and quality, consistently understanding and anticipating stakeholder needs and delivering on requirements and documentation. They’ve advocated for ASICS with the platform and easily and naturally integrated with a small internal team and an additional SI partner. Their partnership was not only crucial but also positive, pleasant, and often just fun.
Grid Dynamics has enabled Clarks to achieve the delivery of 40 commerce sites in what would be considered “record time”.
They mobilized a first class team, worked seamlessly with the Clarks programme and business change teams, and brought with them the experience of previous engagements to lead from the front and deliver to our deadlines. With oversight of the “end architecture”, they managed the cross dependencies and orchestrated the implementation, achieving a connected and unified commerce experience for our customers. With new design, look and feel, Grid Dynamics, despite the extra demands on time and team pressures, really brought their expertise to the forefront of delivery management, to assist Clarks in achieving their end goal.
Learn more
Explore digital engagement insights across industries
Cross-industry
Learn how our digital engagement services can be leveraged across multiple industries
Four ways conversational AI transforms digital experiences
Four ways conversational AI transforms digital experiences
Elevate your e-commerce strategy with Conversational AI. Explore technical advancements and practical use cases in our comprehensive whitepaper.
Top Ten AI Trends 2024
Top Ten AI Trends 2024
Explore 10 pioneering AI trends, uncover the power of generative AI, and witness how Grid Dynamics is spearheading innovation.
Modernizing SAP Commerce Cloud: The case for composable
Modernizing SAP Commerce Cloud: The case for composable
SAP Commerce Cloud (formerly SAP Hybris) has been a widely adopted commerce platform for over a decade. Throughout the 2010s, it was consistently rated as a leading solution in the market, providing retailers with a solid platform for efficient e-commerce operations. However, the digital commerce explosion in the 2020s introduced a paradigm shift in terms
Supercharge your composable business ecosystem with a customer support starter kit
Supercharge your composable business ecosystem with a customer support starter kit
Composable commerce has emerged as a transformative approach to e-commerce that offers unprecedented flexibility and scalability to businesses. Where traditional monolithic suites burden organizations with unused features and an inflexible software ecosystem, composable commerce unlocks a ‘best-for-me’ approach to building your digital commerce ecosystem with hand-picked packaged business capabilities (PBCs), combined and reconfigured to meet
Search and content: Your secret weapon for customer acquisition in 2024
Search and content: Your secret weapon for customer acquisition in 2024
Discover how the Contentstack, Constructor, and Grid Dynamics partnership can transform your customer acquisition strategy with an expertly integrated search and content approach.
Digital Commerce
Learn how our digital engagement services create delightful e-commerce customer experiences
E-commerce trends for 2024
E-commerce trends for 2024
Explore the top 6 technology trends in e-commerce that blur the line between physical and digital experiences using a MACH-based flexible business model, AI-powered personalization, and unified customer data. Download this e-book to uncover how each trend promises tailored shopping journeys for every customer, and discover actionable steps to leverage them for business growth.
Revolutionizing product visualization with generative AI
Revolutionizing product visualization with generative AI
Discover how brands can leverage Generative AI to transform the way they produce content and visualize products.
Virtual Try-On Experiences: GenAI Strategies
Virtual Try-On Experiences: GenAI Strategies
Discover how GenAI transforms virtual try-ons in retail. Learn about its different applications and how it enhances customer experience and boosts sales and AOV
Applications of generative AI in digital commerce part 1: Content
Applications of generative AI in digital commerce part 1: Content
From generating realistic product previews and re-contextualizing products in various scenarios, to simplifying product attribution and crafting optimized SEO metadata, generative AI is leaving its mark across an array of domains.
Composable commerce 101: A guide for luxury retail brands
Composable commerce 101: A guide for luxury retail brands
The article discusses how luxury retailers are using composable commerce, which involves integrating various technologies like AI, ML, AR, and VR, to create personalized and convenient experiences for consumers. It explores the benefits, best practices, and techniques of composable commerce for luxury retailers.
Pharma
Learn about our groundbreaking digital engagement innovations in the pharma and life sciences sectors
Pharma Industry in Focus: Top 5 Data Science and AI Trends for 2024
Pharma Industry in Focus: Top 5 Data Science and AI Trends for 2024
Discover the top 2024 pharma industry trends that will impact pharmaceutical companies. Read more about what's coming next to stay ahead of key developments
Shaping the customer-centric future of pharma with composable commerce
Shaping the customer-centric future of pharma with composable commerce
In the pharma industry, composable commerce acts as a powerful alchemist, blending potent ingredients into a personalized elixir of success. Like a skilled alchemist mixing precise elements to create transformative potions, composable commerce seamlessly combines diverse digital capabilities, empowering pharmaceutical companies to adapt, innovate, and deliver tailor-made experiences to their audience. Just as an alchemist’s
Maximizing AI's full potential in pharma: Shifting from pilots to strategic integration
Maximizing AI's full potential in pharma: Shifting from pilots to strategic integration
In a world where artificial intelligence (AI) is transforming industries, the pharmaceutical sector faces unique challenges in fully embracing this technological revolution. Often, the industry experiences a multitude of isolated AI pilot projects that struggle to transition into full-scale production. Pharma executives and industry leaders have recognized the need for a strategic vision when harnessing
Generative AI in pharma and life sciences: Pragmatic applications and outcomes
Generative AI in pharma and life sciences: Pragmatic applications and outcomes
The pharma and life sciences industry is experiencing a data revolution. As everything becomes more digital, the amount of biomedical data is exploding. This presents an opportunity to tap into valuable insights to advance R&D, manufacturing, marketing, and more. However, companies struggle to effectively analyze all this data. Generative AI is the solution. Unlike analytical
Next best action (NBA) to augment customer engagement in commercial pharma
Next best action (NBA) to augment customer engagement in commercial pharma
Pharmaceutical companies are using machine learning to improve their marketing efforts and engage with healthcare providers (HCPs). Next Best Action (NBA) is a customer-centric marketing strategy that uses machine learning to recommend the best product to promote, the best channel to use, and the best type of content for HCPs. By employing NBA, pharmaceutical companies can improve their HCP engagement and make their marketing strategies more customer-centric.
Manufacturing
Learn how our digital engagement services can augment the manufacturing value chain
Manufacturing trends for 2024
Manufacturing trends for 2024
How AI, connectivity, automation, security, resilience, and personalization are redefining the potential of manufacturing
How generative AI elevates customer engagement in B2C manufacturing and retail
How generative AI elevates customer engagement in B2C manufacturing and retail
Most industry leaders, specifically manufacturers and retailers recognize the immense strategic value of optimized marketing messages and streamlined customer service to thrive in a competitive market. Research shows that 81% of customers are more likely to make repeat purchases after a positive customer service experience, while 72% respond favorably to marketing messages tailored exclusively to
Exploring the transformative impact of generative AI in manufacturing
Exploring the transformative impact of generative AI in manufacturing
Optimize design, supplier management, and productivity in manufacturing through generative AI. Get expert insights in our comprehensive white paper. Explore now
A digital go-to-market strategy for forward-thinking manufacturers
A digital go-to-market strategy for forward-thinking manufacturers
The article discusses the shift in the manufacturing industry towards a consumer-to-manufacturer (C2M) model, where consumers can purchase products directly from manufacturers. It also highlights the importance of implementing a comprehensive digital go-to-market strategy, including adopting a composable commerce platform, using AI-powered analytics, and improving customer experience.
Consumer-driven manufacturing requires a consumer-centric customer experience
Consumer-driven manufacturing requires a consumer-centric customer experience
This article discusses the importance of customer-centricity in manufacturing and highlights trends such as digitization, the consumer-to-manufacturer model, product-as-a-service, and cross-industry collaborations. It also provides best practices for delivering exceptional consumer-driven experiences, including building a digital ecosystem, adopting an omnichannel approach, personalization, improving the search experience, and leveraging multimedia.
Financial services and insurance
Learn how our digital engagement services are transforming the financial services and insurance industries
Insurance trends for 2024
Insurance trends for 2024
Navigate the rapidly changing insurance landscape with our in-depth analysis of 2024 trends. Gain valuable insights and stay ahead of the competition
Harnessing IoT and AI for personalized and dynamic embedded insurance products
Harnessing IoT and AI for personalized and dynamic embedded insurance products
Explore digital engagement insights across industries
Wealth management firms redefine the operating model with generative AI: Don't miss the shift
Wealth management firms redefine the operating model with generative AI: Don't miss the shift
Welcome to the future of wealth management, where transformative technologies are redefining the landscape. Our latest white paper details the powerful role of generative AI in reshaping how wealth management firms operate, offering you a comprehensive guide to navigate this groundbreaking shift. The power of generative AI Embark on a transformative journey as wealth management
The future of the financial industry: 3 critical Customer 360 and personalization trends
The future of the financial industry: 3 critical Customer 360 and personalization trends
This whitepaper explores the latest developments in customer 360, AI and advanced analytics, automation, application modernization, and cloud migration in the financial services industry, highlighting the shift towards agility, customer-centricity, and competitiveness.
Other industries
Learn how technology, telecom, automotive and other industries can leverage our digital engagement services
Churn analytics in the technology and telecom industries using Google Vertex AI
Churn analytics in the technology and telecom industries using Google Vertex AI
This blog post discusses the importance of customer retention and provides a reference churn analytics pipeline that helps businesses evaluate churn risk for individual users and recommend personalized churn treatment plans using machine learning models and AutoML capabilities.
Headless CMS: The CX game-changer for telecom content delivery
Headless CMS: The CX game-changer for telecom content delivery
Headless content management systems (CMS) offer numerous benefits for the telecommunications industry, including increased flexibility in design and functionality, easier integration with other applications and platforms, and improved security against cyberattacks. By adopting a headless CMS, telecom companies can deliver personalized customer experiences, respond quickly to market trends, and enhance their digital commerce operations.
Transforming telecom search and CX with Google Discovery AI and Commercetools
Transforming telecom search and CX with Google Discovery AI and Commercetools
The article discusses the concept of composable commerce and the integration of Google Cloud Retail Search into the commercetools platform, offering advanced search capabilities for digital retailers.
Revolutionizing tire parameter recognition for a leading automotive manufacturer
Revolutionizing tire parameter recognition for a leading automotive manufacturer
Discover how we reshaped tire recognition technology for a leading automotive manufacturer through advanced AI methodologies, leveraging deep learning visual models and seamless integration with AWS.
How cloud-based automotive experience engineering ensures integrated ecosystems for a superior ride
How cloud-based automotive experience engineering ensures integrated ecosystems for a superior ride
In the past decade, the automotive industry has witnessed a revolution, prioritizing an enjoyable and seamless user experience. Whether it’s EVs, internal combustion engines, or hybrids, performance and quality have become key value propositions of this automotive evolution. With embedded systems taking center stage, a vehicle’s value and success are now defined by its software,
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